Google Drive, OneDrive and Dropbox are the most popular cloud storage services, but you should consider to choose Google Drive because of its conveniences like large free storage and large files sync allowed. Sometime when you wan to sync a lot of file at a time but Google Drive seem does not sync anything or only some files and folders, it’s an annoying problem in most of the situation. Following guides may help you solve the problem.
Method 1: Reboot your laptop or PC
The problem may caused by operating system or internet connection. Give you machine a reboot, it will reload system files and renew internet connection that caused the problem.
Method 2: Pause then resume sync
Try to temporarily pause its sync task when Google Drive stuck, then resume it. To do this:
- Click Google Drive icon in the system tray (if you don’t find it, try to click the up arrow near the system tray to show hiden icon);
- Click More Options icon (three vertical dots icon);
- Select “Pause” option.
- Click Google Drive icon in the systray again;
- Choose More Options icon;
- Select “Resume”.
After this, the application should rescan the source files and find out what it has missed out.
Method 3: Restart Google sync
You have two options to do this:
- Option 1: open Task Manager program, scroll down in “Processes” tab, find and right-click “googledrivesync.exe” application, choose “End Task”, then open Google Drive again.
- Option 2: click Google Drive icon in the system tray (, click More Options icon and select “Quit Backup and Sync”, then open Google Drive again.
It will normally looks for unsynced files and will sync missing files then.
Method 4: Run Google Backup app as Administrator
To perform thi action, open Start menu and find “Backup and Sync from Google” program, right-click on its shortcut and choose “Run as administrator”, this could help with Google Drive does not sync all files.
Method 5: Resign your account
Sometimes, when you had signed in to everything else Google on your computer, you don’t even think about having to check to see if you are still signing in specifically to Drive on PC. Usually, there should be some kind of notification to tell you that you are not signing in but you missed out. Thus, just sign in your Drive account again to fix Google Drive doesn’t sync all files.
Or, maybe you have multiple user accounts on a PC which have Google Drive installed (syncing for different users). If you switch users (as opposed to logging out of the first account), Google Drive refuses to sync when you switch back to the first user’s account. Therefore, log off and on of each user account with Google Drive installed seems to keep the sync task operational.
Besides, make sure that the account you use on the sync app is same the one that you use online to view files.
Method 6: Reinstall Backup and Sync application
Uninstall the program, clear folder and setting, then reinstall with startup option. Maybe you should re-download the installation file form the official webpage.
Method 7: Change Firewall settings
Make sure “Backup and Sync from Google” is allowed to sync in firewall and antivirus application settings. Some computer optimizing software like AVG PC Tuneup will disable some applications to speed up computer. Thus, Google Drive might be disabled when AVG PC Tuneup senses it is “not in use”. This keep your files from sync with the cloud storage. So, make sure Google Drive is always allowed.
Method 8: Change Windows permission
The way Google Drive handles files may cause some issues with crash plan that necessitated some messing around with security permissions. There may be Windows permissions conflicts when sharing same files with different computers. To solve this problem, you may have to manually add your user to lower level directories.
If you get error messages like “You do not have permission to sync this file” or “You only have permission to view this file, so your changes cannot be synced“, you should contact the file’s owner and request the permintion to edit.
Method 9: Switch proxy settings
Switch proxy settings from “Automatically detect” to “Direct connection” and move Google Drive folder to “C:\Google Drive” should solve Google Drive doesn’t sync all files problem.
Method 10: Mark the unsynced files
Select all folders (checking the checkbox in the list header) and set “More/Mark as viewed”. It will start to sync them. If this doesn’t work, try to mark them as unread or add stars to them.
Method 11: Make sure all your folders are checked to sync
If Google Drive sync complete but not from online to local, you can go to “Preferences”, in Google Drive tab, make sure to choose “Sync everything in My Drive” instead of “Sync only these folders”. This makes all of your folders available for desktop access as well.
Choose “Sync only these folders” only if you want to sync some specific folders, Google Drive does not sync all files from local to cloud, go to “Preferences” again and make sure all folders you want to sync is checked in My Computer tab.
Method 12: Resync all files
To resync the unsyncable files, follow below steps:
- On your computer, click Backup and Sync icon in system tray;
- Click “View # unsyncable files”;
- Click “Retry all”;
- If this doesn’t work, restart Google Drive sync program.
Or you can try this way, close the Drive app on your computer, move the entire your contents out of Google Drive folder then reopen Drive. Go to “Preferences” and uncheck all of the folders. Then, the cloud storage will remove all the files it has synced from your computer. After finishes, move all your contents back in. Finally, it will resync all the files to the cloud storage.
Method 13: View unsynced files online
This is not a good way when there are hundreds of unsynced files. Also, to find them out of thousands of files is time-consuming. In case number of unsynced files is small, go to the drive and use Drive viewer to view the missed files, then they will be synced to the PC. You can click Backup and Sync icon in your systray, then click on Google Drive icon to visit Google Drive on the web to see if this get all missed files synced to cloud in one time or not.
Method 14: Rename Google Drive application file
Go to this path in File Explorer: “C:\Program Files (x86)\Google\Drive\”, find and rename the “googledrivesync.exe” file to any other name like “googledrivesync465.exe” or any other valid name. Then, re-link the google drive desktop shortcut to file with new name. Run it again and it may work.
Method 15: Delete desktop.ini file
For whatever reason, whenever a file fails to sync in a folder, all future additions/changes made to any files in that folder will fail to sync, until the error is cleared (which often requires deleting the file).
Or, delete desktop.ini file in the root folder and also in cloud folder and restart G drive again.
Method 16: Not enough cloud storage
If you’ve received “You do not have enough Google storage for this file. Please buy more storage…” message, or Google Drive sync not complete when sync from local to cloud, it may due to there are not enough free space in your plan to save all the source files. Thus, you need to upgrade your storage plan or free up space on Google Drive to get all files synced.
Method 17: Streamline file and folder name length
There exists a possibility that many of the files in your Google Drive have a filename length that is too long to be processed by a Microsoft operating system. All the Windows powered computer have a maximum filename length of 255 characters, that mean if you have many layers of folders in your Google Drive, files may not able to be synced within deeply-layered folders. The solution to this would be to streamline file and folder names to make this less of an issue. If this is the problem, there is not much that Google would be able to change, it would require more recent version of Windows.
Method 18: Create home group for two computers sync
If you are syncing files between two local devices and use Google Drive as transit only. You should create a home group to connect the two computers. Then, you get a password on computer 1, you need enter it on computer 2, and they will sync with each other.
Method 19: Manually upload/download
If all the methods above don’t work for you, I’m afraid you have to manually drag and drop local files to Google Drive on the web. And, download directly from cloud to local.